What should I do if I do not receive my purchase invoice or product delivery message by email?
Search your inbox for the following email address: firstname.lastname@example.org. Check your spam folder as sometimes messages can get stuck in there, If the message is not in your inbox or spam folder, please contact support and we will get you taken care of quickly.
I ordered a product but I can’t find my log in information, can you help me?
Please go to the member login page and click “forgot password”. Then, enter in your email address and click the “Send Reset Password Email” and you should be emailed your password reset right away automatically. Also, if you just purchased a product, sometimes it can take up to 30-45 minute for the system to update and register that product. So before you submit a support ticket please make sure you have waited at least that time. If that doesn’t fix your question, please submit a support ticket.
I am having a problem getting the videos to play
One of the first things to try is switching browsers, that is usually the problem. This site is best viewed in Google Chrome. My suggestion is that you download Chrome and use it when accessing this site.
Are your training courses only offered online?
Yes. The truth is, marketing changes fast; that’s why I stream my very latest video lessons off my server. All of my courses are web-based, and include on-demand streaming videos. You can be rest assured you are getting the best training all the time.
Do you have an affiliate program?
Yes absolutely! I would love to put commissions in your pocket for referring people to my products. Most of my products pay up to 50% commissions when you refer people. To sign up, you simply need to set up a free Zaxaa account, and then request approval for the products you want to promote. You can access the main affiliate page and get all the details by clicking here. http://mikehealytraining.com/jv
Do you offer personal coaching Mike?
Yes absolutely! I would love to help people succeed. Please email me at email@example.com if you need details.
Still Have Questions?
Still Having Problems? Contact My Customer Support Desk
If you’re having problems accessing your products, you can get help here. If you still have issues, submit a support ticket by sending an email to firstname.lastname@example.org and we will get you taken care of fast.
However, please note…. THE SUPPORT DESK EMAIL IS ONLY FOR BILLING AND SITE TECHNICAL QUESTIONS, IT IS NOT FOR GENERAL MARKETING QUESTIONS. PLEASE CONNECT WITH MIKE ON FACEBOOK OR IN OUR FACEBOOK GROUPS TO DIRECT YOUR MARKETING QUESTIONS THERE.
PLEASE NOTE: It can take up to 24 – 48 hours for my team to respond to any support tickets you submit depending on our ticket volume. Almost always we will respond quicker, but just in case please understand if we don’t get back to you right away its not that we are not trying. I care about you and I care that you get the most from my products and you have my assurance that I take my support and customer service seriously. Appreciate you and your business.